West System Inc. P.O. Box 665 Bay City, MI 48707-0665 866-937-8797 or 989-684-7286 info@westsystem.com Business Hours Monday through Friday, 8:00 am to 5:00 pm (Eastern Time). Closed major holidays. Shipping Methods: USPS Media Mail - This is the most economical method of shipping books, and also the slowest. Available only for U.S. addresses, this method may take 2 to 4 weeks for delivery. A 5-lb package costs $3.99 to ship. USPS Priority Mail - Delivery usually within 3 business days. Costs for a 5-lb package will vary from $8 to $12, depending on ZIP Code. UPS Ground - Delivery within 3 to 5 business days. Costs will vary from $5.50 to $8.00 for a 5-lb package, depending on your ZIP Code. UPS Second Day Air - Costs for a 5-lb package will vary from $9.10 - $18.70, depending on your ZIP Code. UPS Next Day Air - Costs for a 5-lb package will vary from $16.50 to $38.50, depending on you ZIP Code. Air Mail Parcel Post to Canada - All Canadian orders will be shipped by Parcel Post. The cost is $17.65 for a 5-lb package. Shipping Policies Shipping charges will be added to your order. We will only charge the actual cost of shipping; No handling charges will be added. Online orders are only accepted for U.S. and Canadian addresses. If you require special shipping or shipping to other destinations, please place your order with us by phone during regular business hours. Orders received by 2:30 pm Eastern Time for expedited shipment (Next Day Air or Second Day Air) will be shipped the same day. Other orders will be shipped the next business days. Sales Tax 6% Sales Tax will be added to orders shipped to addresses in Michigan. Payment We accept VISA, MasterCard, and Discover. Foreign Orders At this time we are only accepting online orders from customers with shipping addresses in the United States and Canada. If you are located outside of the U.S. or Canada, contact us to check on availability in your area. Privacy Policy West System Inc. pledges to hold your credit card number and personal information confidential. Your information will not be disclosed to any third party. |